We want your DrifWoo order to arrive smoothly. Review our processing times, U.S. and international shipping options, tracking information, and what to do if a package is delayed or damaged.
1. Domestic Shipping
We ship U.S. orders via Standard Shipping, using USPS or UPS depending on package weight and destination. Transit typically takes 3–5 business days after dispatch. Including processing, estimated delivery for in-stock U.S. orders is 5–8 business days. Delivery estimates are not guaranteed and exclude holidays.
- Free Standard Shipping on U.S. orders of $79 or more.
- $9 flat-rate shipping on orders from $50 to $78.99.
- $7 flat-rate shipping on orders under $50.
- Expedited options may be available at checkout for an additional charge. Rates vary by destination and service.
2. International Shipping
We ship to selected international destinations using USPS International, UPS, or FedEx. Available services and rates are shown at checkout. International customers are responsible for all customs duties, import taxes, and related fees charged by the destination country.
3. Order Processing
In-stock orders ship within 2–3 business days (Monday–Friday, excluding holidays). Carrier transit time is additional. Pre-order and custom items follow the timelines stated on their product pages or in your order confirmation.
4. Tracking Your Order
We will email tracking information after your order ships. Tracking updates are provided by the carrier and may take time to appear after the label is created.
5. Lost, Delayed, or Damaged Packages
If a package is lost, delayed, or damaged in transit, please contact the shipping carrier first and then email info@drifwoo.com with your order number and relevant details. DrifWoo will assist with carrier claims where possible, but reimbursement cannot be guaranteed for events outside our reasonable control.