When Will My Order Ship?
Orders are processed within 3–5 business days. Processing may take longer during holidays, promotions, or periods of high order volume. You’ll receive a shipping confirmation as soon as your order leaves our warehouse.
How Long Will Delivery Take?
Delivery timing depends on the destination and shipping service selected at checkout. Carrier estimates begin after processing and are not guaranteed. You can review available shipping options and estimated costs before placing your order.
How Can I Track My Order?
Once your order ships, we’ll email your tracking details. Carrier updates may take up to 24 hours to appear. You can also use our Order Tracking page or contact us with your order number if you need help.
Do You Offer Free Shipping?
Yes. We offer free standard shipping on U.S. orders of $79 or more. Expedited shipping and international delivery are calculated separately at checkout. Review our Shipping Policy for details.
How Do I Choose the Right Size?
Fit can vary by silhouette and fabric, so please review the size information on the individual product page before ordering. If you are between sizes or need help with a specific style, contact us with your measurements and the product name.
How Do DrifWoo Slipper Sizes Work?
For women’s slippers, our standard guide is S (US 6–7), M (7.5–8), L (8.5–9.5), XL (10–11), and 2XL (11.5 and above). Unisex styles may use a different fit guide, so always check the product page for style-specific sizing.
What Fabrics Do You Use and How Should I Care for Them?
Our collections include modal, viscose, cotton, bamboo-cotton blends, and seasonal comfort fabrics. Because care can vary by material and construction, follow the garment label and product-page instructions. When noted, machine wash cold on a gentle cycle and avoid bleach.
What Does Built-In Bra Mean?
Selected DrifWoo styles include integrated, wire-free bust support so you can lounge, sleep, travel, or layer without a separate bra. Cup construction and support level vary by style; review each product description for the exact design and fit.
What Is Your Return and Exchange Policy?
Return or exchange requests must be made within 15 days of delivery. Items must be unworn, unwashed, undamaged, and returned with tags and original packaging. A $7 flat return fee applies to domestic returns and exchanges. Damaged, defective, or incorrect items must be reported within 7 days with your order number and clear photos. Review the full Returns & Exchanges Policy.
Do You Offer Promotions or Gift-Ready Packaging?
We offer selected seasonal promotions, and one promotional code may be used per order. Sign up for our email list for current offers. DrifWoo orders are packed with care for gifting; product presentation and any optional gift packaging vary by item.
Do You Offer Wholesale?
Yes. DrifWoo partners with boutiques, resorts, gift shops, and lifestyle retailers. Visit our Wholesale page to explore partnership options, or request our current catalog for women’s pajamas, loungewear, built-in bra essentials, slippers, and self-care gifts.