Privacy Policy
1. Information We Collect
When you use DrifWoo.com ("Site"), we collect:
- Personal Information: Name, shipping address, email address, phone number, and payment details (processed securely by third-party gateways; we do not store full credit card numbers).
- Transaction Data: Products purchased, order history, returns, and payment amounts.
- Technical Data: IP address, browser type, device information, and cookies (see Section 5).
2. How We Use Your Information
We use your data to:
- Process orders, shipments, and returns.
- Respond to customer inquiries and provide support.
- Send marketing emails (only with your consent; opt-out anytime).
- Improve Site functionality and user experience.
- Comply with legal obligations (e.g., fraud prevention).
3. Sharing Your Information
We share data only with essential service providers:
- Payment Processors (e.g., Stripe, PayPal): To complete transactions.
- Shipping Partners (e.g., FedEx, UPS): For order delivery.
- Email Platforms (e.g., Klaviyo): For marketing (if subscribed).
- Analytics Tools (e.g., Google Analytics): To understand Site traffic.
- We require all partners to protect your data under strict confidentiality agreements.
4. Your Rights
- Opt-out of Marketing: Unsubscribe via the link in emails or email [privacy@drifwoo.com].
- Access/Delete Data: Email [privacy@drifwoo.com] to request access or deletion (CCPA/GDPR compliant).
- Do Not Track: We honor browser "Do Not Track" signals.
5. Cookies
We use cookies to:
- Remember items in your cart.
- Analyze Site traffic via Google Analytics.
- Adjust cookie settings through your browser preferences.
6. Data Security
- All transactions use SSL encryption.
- Regular malware scans and PCI DSS compliance for payments.
- Limited employee access to your data.
7. Legal Compliance
- CCPA/CalOPPA: California residents may request data deletion.
- COPPA: We do not knowingly collect data from children under 13.
- CAN-SPAM: Marketing emails include clear opt-out instructions.
8. Changes to This Policy
Updates will be posted here with a revised effective date.
9. Contact Us
Questions? Email us at [privacy@drifwoo.com] or mail to:
[DrifWoo Legal]
[Your Physical Address, e.g., 123 Main St, Suite 101, City, State ZIP]